About ShayLearningLab

Q: How long do custom orders take?
A: Custom Name Binders and Preschool Learning Books take up to 2 weeks to process — this doesn’t include shipping time. Each binder is made to order, so thanks for your patience while I create something special for your little learner!

Q: How long does shipping take?
A: Once your order is processed, shipping typically takes 3-7 business days within the U.S. You'll get a tracking number as soon as your order ships.

Q: What age group are your learning books best for?
A: My learning books are designed for ages 2-6 — perfect for toddlers, preschoolers, and kindergarten readiness. Custom learning books for older ages are coming soon!

Q: Do you offer digital downloads?
A: Not yet — but soon! I’m working on offering digital downloads so you can print and learn right away.

Q: Can I get a refund if I’m not happy with my order?
A: No refunds are allowed — because each custom product is made just for your child. Please double-check spelling and personalization details before placing your order to ensure everything is correct.

Q: I’m a teacher — do you offer discounts for classrooms?
A: Yes! I love supporting teachers. If you’re buying for your classroom, reach out — I offer special discounts on bulk orders for educators.